The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
You must be 21 years of age or older, to order or receive alcoholic beverages from Kinhaven Winery.
Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated).
Wines purchased from Kinhaven Winery are not for resale and are for personal consumption only.
CREDIT CARD CHARGES
Online orders are by credit card only. We accept Visa, MasterCard, Discover, and American Express.
No minimum purchase is required.
STATES AUTHORIZED FOR DIRECT SHIPMENT
Due to the ever-changing nature of wine shipping laws, Kinhaven Winery is not able to ship to all states. Please contact the tasting room to see if we are currently able to ship to your state. If Kinhaven Winery is unable to ship directly to your state, wines can be picked up in the tasting room or sent through a third party though, when dealing through a third party, wine prices, discounts, and shipping costs may differ from those quoted by Kinhaven Winery.
UPS Ground is Kinhaven Winery’s carrier of choice. FedEx Ground shipping can also be provided by FedEx Ground at current market rates. *Note – If the customer selects an alternative shipping method than UPS Ground, discounts or promotions may not apply.
Delivery days for all shipments are estimates only. We are given an expected time in transit from the shipper, but delays may occur from weather or other transit issues. We do not guarantee any delivery day.
However, the shipper does make at least 3 delivery attempts before the shipment will go to the warehouse for pick-up. If you plan on picking the package up, please call the shipper directly. They will automatically
send the package back to us if they do not hear from the recipient in a timely manner.
WINE IS A DELICATE COMMODITY
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Kinhaven Winery strongly recommends holding shipments until weather improves. If customer requests shipping in adverse conditions, Kinhaven Winery is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
CORKED OR DAMAGED WINES
We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Once the wine is received, we will refund your credit card account for the cost of the wine less shipping and handling. Please contact the tasting room at 509-525-1226 or firstname.lastname@example.org for return instructions.